How much of your branding is reaching your potential customers where it counts?
Are they acting upon your call to action? Are they thinking about your communication
- at least a little bit? Are they even reading it, at all?
A lot of what passes for selling
and advertising today bounces off your potential customers because the messaging is weak. "Messaging" is a fancy branding term for the guts of what you are trying to tell all the people. Your core message announces to the world all the wonderful things your item, accomadation
or business
might
do for them, why its a workable thing they cannot live without, and why they definately
must choose you instead of someone else.
Your messaging is impotent when it just isnt quote anything anyone cares about. Even you. It is falling upon deaf ears and missing the mark by a mile.
The following seven cost-efficient steps will help insure that yours hits your target.
1. Personally revisit your core communication
with fresh eyes and ears. Do this even if youve done it recently. Think about what you are saying and build sure it is the communication
you want to communicate. Read it out loud to contruct
sure it sounds the way you want it to.
2. Test your message on real live everybody to build sure it gets across what you want it to communicate. Have them feed it back to you, in their own words. Is it something they care about? Something they have a passion for? A absolutely need for? A wants for? Do this with a mix of existing customers and not-yet customers in your target advertise.
3. Look at the methods youre using to communicate that core message. Focus on the benefits, and the benefits of the benefits. Often a lot of great communication gets lost in products, features, and functions. Clarify and eliminate all the distractions.
Use this tactic: Examine your page
, one sheets and brochures-print them and yellow highlight the words that speak to your core message. Most everybody are shocked to see they dont communicate that core communication
very well...or they do it almost as an afterthought, like a little phrase under the logo or something like that. Your core communication
has to permeate your documents. Do not
be too subtle!
4. Launch an assault on your selling
materials. Dont change them all-focus on those that most frequently get used in your business. The selling
idiots who say "We have to redo all our literature!"? Fire them. Replace them with someone who says, "You know, I think that we can get our communication
across if we just re-work this one and that one, and leave the rest alone."
5. Set up a system that gives feedback to let you understand
if your communication
is reaching home. The simplest way to tell is if people are "taking action on your call to action." (If they arent pursuing you, you understand
you are not grasping
through to them.)
Note: This applies to any medium, even "in-store." If you have a retail location, you have to test in your store, using whatever selling
you have available to you. Continually test and hone your communication
so that it does work.
6. Create an electronic mail
capability that lets you communicate with your clientele on a continual basis in a way they will worth. And just as in "off-line," dont send them self-aggrandizing garbage! Only send meaningful communications that provide something real for your clients and prospects.
7. Develop a customer communications calendar - a mixed media selling
calendar that ensures your audience is receiving your communication
fairly often enough to keep you in mind. If your goal is to touch your clients monthly, every six weeks, or quarterly, maybe even weekly - make sure you are mailing, e-mailing, calling, visiting, throwing-a-party-for- even sending them flowers - doing something, touching them some way-on that basis.
If your business is highly seasonal, you are in a rapid growth mode, or youd like to be in a rapid growth mode, there are some additional steps you can take to enhance your messaging. Get in touch if youd like us to help or if you want to know more about how a Certified Quantum Growth Coach can speed up the time it takes you to reach your goals. http://www.quantumgrowthcoaching.com
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